Privacy Policy - shopmosaictile.com

Last updated: May 14, 2026

Shop Mosaic Tile (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit shopmosaictile.com (the “Site”) or make a purchase, how we use and share it, and the rights you have. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

This Policy is published by GP Food Distribution LLC, a California limited liability company, doing business as Shop Mosaic Tile, based in San Ysidro, California.

1. Information We Collect

Information You Provide to Us

Account and contact information: name, email address, phone number, billing and shipping address.
Order information: products purchased, order history, sample requests, and project details you share with us.
Payment information: payment card details and billing details. Card numbers are submitted directly to our payment processors (such as Stripe, PayPal, Afterpay, and Klarna) and are not stored on our servers.
Communications: messages you send us by email, contact form, chat, or phone, and your marketing preferences.
Account credentials: if you create an account, your username and a hashed password.

Information Collected Automatically

Device and browser data: IP address, browser type and version, operating system, device identifiers, language, and time zone.
Usage data: pages viewed, links clicked, products viewed and added to cart, referring URLs, search terms used on the Site, and the dates and times of your visits.
Location data: approximate location inferred from IP address.
Cookies and similar technologies: see Section 6 below.

Information From Third Parties

Payment and BNPL providers (Stripe, PayPal, Afterpay, Klarna, Apple Pay): transaction confirmation, fraud signals, and limited account information.
Shipping carriers: delivery status updates.
Analytics and advertising platforms (such as Google Analytics, Google Ads, Meta): aggregated audience and campaign performance data.
Social media: if you interact with us through a social platform, that platform may share limited profile information with us according to its policies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, returns, and customer service.
Create and maintain your account.
Communicate with you about your orders, products, services, and promotions (where permitted by law).
Personalize your experience on the Site, including showing relevant products and offers.
Operate, maintain, secure, and improve the Site and our products and services.
Prevent fraud, enforce our Terms of Service, and protect the rights, property, and safety of Shop Mosaic Tile, our customers, and others.
Comply with legal obligations, court orders, and lawful requests by public authorities.
Measure and analyze advertising effectiveness and conduct market research.

3. Legal Bases for Processing (EEA / UK)

If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases:

Contract: to fulfill orders and provide our services.
Legitimate interests: to operate and improve our business, prevent fraud, and market our products, balanced against your rights.
Consent: for marketing communications and certain cookies, where required.
Legal obligation: to comply with applicable laws.

4. How We Share Your Information

We do not sell your personal information for money. We share information only as described below:

Service providers: companies that perform services on our behalf, such as web hosting, payment processing, fraud detection, shipping and fulfillment, email delivery, customer support, analytics, advertising, and IT support. They are contractually obligated to protect your information and use it only for the purposes we authorize.
Payment and BNPL providers: to process payments and detect fraud.
Shipping carriers: to deliver your orders.
Advertising and analytics partners: to measure ad performance and serve relevant ads. Depending on your jurisdiction, certain of these disclosures may constitute “sharing” or “selling” under privacy laws — see Section 8.
Legal and safety: to comply with the law, respond to lawful requests, enforce our Terms, protect our rights and the rights of others, or investigate fraud and security incidents.
Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction. We will notify you of any change in ownership or use of your personal information.
With your consent: any other sharing you specifically authorize.

5. Marketing Communications

If you opt in to receive email or SMS marketing, we will send you promotional messages. You may unsubscribe at any time by clicking the “unsubscribe” link in any email, replying STOP to a marketing text, or contacting us at info@shopmosaictile.com. We will still send you transactional messages related to your orders and account.

If you sign up for SMS, message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

6. Cookies and Tracking Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the Site and analyze and personalize your experience. Categories we use include:

Strictly necessary: required for the Site to function (such as your shopping cart and login).
Functional: remember preferences such as language or region.
Analytics: help us understand how visitors use the Site (such as Google Analytics).
Advertising: deliver relevant ads on this Site and on other sites and platforms (such as Google Ads, Meta Pixel).

You can control cookies through your browser settings and, where available, our cookie banner. Disabling cookies may affect Site functionality. To opt out of Google Analytics, visit the Google Analytics opt-out page. You may also opt out of interest-based advertising at optout.aboutads.info and optout.networkadvertising.org.

Do Not Track: our Site does not currently respond to Do Not Track browser signals. We do honor Global Privacy Control (GPC) signals as an opt-out of “sale” and “sharing” where applicable.

7. Data Retention

We retain your personal information for as long as needed to provide our services, maintain your account, fulfill the purposes described in this Policy, comply with legal obligations (such as tax, accounting, and consumer protection laws), resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, and (if applicable) sell or share, and to request a copy.
Delete personal information we have collected, subject to certain exceptions.
Correct inaccurate personal information.
Limit the use of sensitive personal information (we do not use sensitive personal information for purposes that require this right to be offered).
Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising. To exercise this right, click “Do Not Sell My Info” in the footer of our Site or email us at info@shopmosaictile.com. We honor Global Privacy Control signals as a valid opt-out.
Non-discrimination: we will not discriminate against you for exercising any of your rights.

Categories of personal information collected in the last 12 months: identifiers; commercial information; internet activity; geolocation; inferences drawn from the above. Sources: directly from you, automatically through the Site, and from third-party service providers. Purposes: as described in Section 2 above. Disclosed to: service providers, advertising and analytics partners, and others as described in Section 4. We do not knowingly sell or share the personal information of consumers under 16 years of age.

To exercise your California rights, email info@shopmosaictile.com or call (760) 484-3782. We may need to verify your identity before responding. You may designate an authorized agent to make a request on your behalf with proper written authorization.

Shine the Light: California residents may also request information about disclosures of personal information to third parties for direct marketing purposes by emailing info@shopmosaictile.com.

Other U.S. State Residents

If you are a resident of Colorado, Connecticut, Virginia, Utah, Texas, or another state with a comprehensive privacy law, you may have similar rights to access, delete, correct, and opt out of certain processing of your personal information. To exercise these rights, contact us at info@shopmosaictile.com.

EEA, UK, and Other Jurisdictions

If you are in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection law, you may have the right to access, correct, delete, restrict, or object to processing of your personal information, to data portability, and to withdraw consent. You may also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@shopmosaictile.com.

9. International Data Transfers

We are based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the U.S. and other countries that may have data protection laws different from those in your country. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

10. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include TLS/HTTPS encryption, access controls, and use of PCI-DSS-compliant payment processors. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us at info@shopmosaictile.com and we will take steps to delete it.

12. Third-Party Links

The Site may link to third-party websites and services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised “Last updated” date. Material changes will be communicated by reasonable means (such as a notice on the Site or by email).

14. Contact Us

Questions, requests, or concerns about this Privacy Policy or our privacy practices? Contact us:

GP Food Distribution LLC
d/b/a Shop Mosaic Tile
110 E Olive Dr
San Ysidro, CA 92173
Email: info@shopmosaictile.com
Phone: (760) 484-3782